SHIPPING INFORMATION
Updated: 27 Aug 2020
PROCESSING TIMES
Orders are processed Monday through Friday and are shipped within 1-2 days upon order acceptance, excluding public holidays.
DOMESTIC ORDERS
We ship free for all domestic orders. We use EasyParcel, which provides you with a unique tracking code for your package that can be tracked online. Your package should arrive within 2-3 business days from the date your order has been shipped.
INTERNATIONAL ORDERS
Currently, all international orders (outside Singapore) are sent via Singapore Post. Please note that delivery lead times are just an estimate and may take longer depending on the destination.
International Shipping via Singapore Post (SGD) |
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Courier |
Singapore Post - Airmail |
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Countries/ Weight (KG) |
Malaysia & Brunei |
Asia & The Pacific (except Australia, Japan & New Zealand) |
Australia, Japan, New Zealand, Rest of the World |
Up to 1kg |
15 |
28 |
38 |
1.1kg - 2kg |
25 |
52 |
72 |
Delivery Time (Business Days) |
2 - 4 |
3 - 14 |
3 - 14 |
INTERNATIONAL TAXES AND CUSTOMS CHARGES
International customers may be required to pay sales tax, duties and/or custom charges. All taxes and custom charges are the responsibility of the customer and not included in the cost of the order or shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and custom fees that are applicable to you. The Soleil Girl is not responsible for any additional taxes and custom charges that are requested during the shipment of your order.